FAQ
What is the refund and cancellation policy?
Members wishing to cancel their booking may be eligible for a partial or full refund of their security deposit, based on usage and conditions. Terms and conditions apply.
Am I responsible for any wear and tear or repair of damaged equipment?
Customers are not responsible for normal wear and tear or repair of damaged equipment. However, irresponsible behavior may lead to deductions from the security deposit refund.
What happens if I lose my belongings?
Grasshoppers is not responsible for lost belongings. Please use our locker facility if needed.
What is your referral policy?
Customers can earn points for referring and introducing new customers to Grasshoppers.
Are there any guidelines for using shared spaces?
When using shared spaces, please consider the comfort and interests of fellow co-workers.
Can I bring plastic/ non-bio degradable items to the workspace?
As an eco-friendly space, please avoid bringing plastic / non-bio degradable items to the premises.
How should I handle waste segregation?
Please segregate waste carefully into the bins provided.
Which locations can I access with my membership?
Grasshoppers has two locations in HSR Layout. With a membership card, you can access both co-working spaces.
Is the workspace accessible on weekends?
Grasshoppers is open on Saturdays. Prior permission and intimation are required for Sundays.
Can I bring a guest to the workspace?
Only registered members can access the workspace. Guests can use conference rooms after basic registration.
Are printers available for use?
Members have access to 50 free black & white prints per month. We encourage minimizing printing to reduce carbon footprint.
Is parking space available?
Limited parking is available in the basements on a first-come, first-served basis.
Can Grasshoppers manage my courier deliveries?
You must be physically present at the security desk to receive parcels.
Is workspace customization available?
Customization is possible within guidelines and additional charges may apply.
Are there any discounts available for students or non-profit organizations?
Yes, we offer discounts for students and non-profit organizations. Please check with the facility manager.
Is Grasshoppers - An Eco-Work Space pet-friendly?
No, pets are not allowed for the comfort and safety of all members.
Do you have a kitchen at Grasshoppers?
No kitchen, but we have a pantry with complimentary healthy snacks. You may subscribe to our organic meal service.

